FREE SEMINAR SERIES
Understanding the rapidly emerging trends and developing industry leading standards
Take advantage of the FREE seminar series which runs throughout the Expo. Each seminar is facilitated by Automate Training with Q&A segments handled in an innovative format to ensure maximum knowledge sharing for all attendees.
Bookings are essential. Book your seat here.
Joint Seminar Sponsors:
Accelerate your Workshop Success
As a workshop owner, you have ambitions and expectations for generating profit. But what if you could fast-track those ambitions, raise your expectations and accelerate your business growth? Explore 5 key areas of business strategy that can help shape your business future and share in some tried and tested measures that are being successfully employed by hundreds of workshops across the country.
2.00pm – 3.00pm, Thursday 4 April
How to tune your business for tomorrow’s customer
Keeping your business in tune with changing automotive and consumer trends is the focus of this seminar. We’ll give you the low-down on how you can optimise your business for success, including how to cope with car-parc change, e-commerce, online bookings and the latest on business best practice and systems approaches to maximise profitability. You can’t afford to miss this enlightening discussion.
3.15pm – 4.15pm, Thursday 4 April
Things are changing, the rate of change continues to increase. Innovation Specialist and now RYCO Filter Executive General Manager, Amy Frangos, will share her thoughts on her true passion, Innovation. Amy’s session will challenge and encourage us to embrace Innovation in our businesses, no matter its size.
11.30am – 12.30pm, Friday 5 April
2019 Automotive Workshop study - build a more profitable business
In a world where one in four independent automotive workshops are ‘At Risk’, and a further 44% are ‘Ticking Over’, how will you grow your business? Building on last year’s inaugural workshop benchmarking study, Steve Nuttall and Ben Selwyn from ACA Research will share insights from the 2019 Automotive Workshop study, identifying the strategies helping operators increase bay utilisation, improve labour efficiency, and ultimately build a more profitable business.
12.30pm – 1.30pm, Friday 5 April
Vehicle Data and Service Information: Access & Equity in the Aftermarket
As a direct result of the Choice of Repairer advocacy campaign a mandatory code for the sharing of dealer level repair and service information will soon become a reality in Australia. This seminar will answer the important questions of what, when and how this OEM information will be shared with independent workshops. The second part of the seminar will then provide a practical demonstration of pass-through technology and how workshops can take advantage of this technology.
2.00pm – 3.15pm, Friday 5 April
Vehicles and Technology: Tomorrow’s World Today
With the auto industry changing faster than ever before, it is important that everyone in the aftermarket is aware of what the near-future holds. This seminar will cut through the jargon and hype and paint a picture of the trends moving forward, including electrification, ‘mobility’, connected cars, and driverless technology.
4.00pm – 5.00pm, Friday 5 April
The Secrets to Building a Winning Workshop Team
Recruiting the next generation of technicians is crucial to the sustainability and success of our industry. This seminar will explore tactics for finding the best technicians, and uncover the secret ingredients required to build, develop and maintain a winning team; one of the most crucial aspects of the long-term profitability of a workshop.
10.30am – 11.30am, Saturday 6 April
What’s on the Workshop horizon?
The Workshop of the Future is a hot topic in the aftermarket at the moment. This seminar will paint a realistic picture of where the Workshop is headed, touching on some of the technology you’ll be encountering in your business, and what you need to know when considering a capabilities upgrade in your shop.
11.30am – 12.30pm, Saturday 6 April
Keeping the 21st century technician on the cutting-edge
Technicians and workshops with an eye for the future are embracing programs that promote Continuous Professional Development and a pattern of life-long learning. This seminar will include a discussion about the latest platforms for training technicians and workshop staff and how these can be integrated into your business.
1.00pm – 2.00pm, Saturday 6 April
Wrong fuel in a diesel vehicle
This session is designed to educate automotive workshops on the potential harm to them, their business and their customer’s livelihood by adopting an incorrect procedure when trying to diagnose and rectify the wrong fuel in a diesel vehicle. The seminar will cover diagnosing a contaminated fuel system, correct repair procedures, correct fuel filter replacement and case studies where workshops got it wrong and were liable for the cost of the full repair.
2.00pm – 3.00pm, Saturday 6 April