Business Education Program
BUSINESS EDUCATION program
Thursday 11th April 2024
Global Automotive Aftermarket Trends - Get The Edge
ABOUT THE SESSION
Explore key Australian and International trends in the automotive aftermarket to stay ahead of the pack. Automotive leaders will share their Top 5 trends and their unique views on how these trends will affect our industry, our customers and the bottom line into 2024 and beyond. Featuring respected international automotive leader Mr Bill Hanvey, head of the the U.S Auto Care Association.
- 1:30pm - 2:30pm
- THURSDAY 11TH APRIL
- FREE
SPEAKERS
Local Area Marketing - Top 3 Tips For Achieving Your Goals
Creating a well recognised brand in your local area is an extremely valuable exercise. It puts your business top of the ‘shopping list’ for customers. So how do you market your business in your local area to attract and retain customers? This tailored session will provide you with top ideas and tactics any business can use to maximise their cut-through in the local community. Industry experts with outstanding experience in automotive will share their top 3 tips, to help you achieve your business goals.
- 3pm – 4pm
- THURSDAY 11TH APRIL
- FREE
SPEAKERS
Friday 12th April 2024
Right to Repair. Fair And Open Competition – Are We There Yet?
ABOUT THE SESSION
A celebration and a reflection of the Australian OEM repair and service information sharing Law. Is the law working? What is the next frontier in our campaign for fair and open competition? A fascinating discussion about all the issues that affect a car owner’s right to choose, including access to service information, parts, warranty, capped price servicing, logbook servicing and our next big frontier – Telematics.
- 11am – 12pm
- FRIDAY 12TH APRIL
- FREE
SPEAKERS
Demonstrating Australia’s Motor Vehicle Information Scheme
ABOUT THE SESSION
The new Motor Vehicle Information Scheme (MVIS) allows independent repairers to obtain dealer level diagnostic and programming information from vehicle manufacturers. How does this system work? Join a demonstration of the scheme portal from the CEO of the Australian Automotive Service and Repair Authority (AASRA). Even if you are already joined AASRA, get an update on the system, and ask questions!
- 12pm – 1pm
- FRIDAY 12TH APRIL
- FREE
SPEAKERS
Skills Shortages – 5 Top Tactics To Find And Keep Good Talent In Your Business
ABOUT THE SESSION
The skills crisis won’t be solved with one solution; finding and keeping employees needs a combination of different techniques. Receive pragmatic advice on the best-known tactics to find new team members and keep them engaged in your business. For another perspective, learn valuable lessons on how the U.S has addressed their massive labour gap.
- 1pm – 2pm
- FRIDAY 12TH APRIL
- FREE
SPEAKERS
Saturday 13th April 2024
Prepare Your Workshop For Electrification
ABOUT THE SESSION
AAAA’s Lesley Yates will set the scene for your preparations, with EV car parc data to support the ‘when’ to trigger investment in your EV workshop infrastructure. Dirk Fuchs – CEO, Electric Mobility Consulting will fast track your preparations for your workshop to safely and efficiently repair electric and hybrid vehicles. Receive best practice recommendations for workshop layout, required space, vehicle isolation areas and specialist tooling, and learn how thermal runaways can be detected early and counter measures.
- 10am – 11am
- SATURDAY 13TH APRIL
- FREE
SPEAKERS
You've Earned A Holiday And Yes, You CAN Take It
ABOUT THE SESSION:
Don’t have time to take a break? Learn potential strategies to bring back the important work life balance:
– How to train up your workforce to make sure the workshop can operate without you.
– Engaging local underutilised resources – recently retired mechanics can contribute to management.
Bonus: A lucky door prize is a romantic weekend away
- 11am – 12pm
- SATURDAY 13TH APRIL
- FREE
SPEAKERS
Stop Charging An Hourly Rate
ABOUT THE SESSION:
Let’s plug the leaks in your service revenue. The profitability of your workshop is created in the moments when the service advisor/workshop manager is creating an estimate. If the service advisor/workshop manager falls short on the estimate, profits are dramatically impacted. Pricing and producing the labour component properly are key to your profits. This session will help you increase your workshop profitability!
- 1pm – 2pm
- SATURDAY 13TH APRIL
- FREE