11 - 13 APRIL 2024

MELBOURNE CONVENTION & EXHIBITION CENTRE
THU 10am - 5pm | FRI 10am - 6pm | SAT 10am - 4pm

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Friday 8th April 2022

How high performing workshops use data to boost performance

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THE SEMINAR:

Access to good data leads to good decision making. What data is important for your business and how do you use it? There is a large volume of business and economic indicators out there – but which ones matter and more importantly which ones are critical to support good decision making for marketing, and for investments in people, tools and equipment.

Where:
Melbourne Convention and Exhibition Centre

When:
11.15pm – 11.45am

Price:
Free Trade Registration

Presented by:

Ben Selwyn

Ben Selwyn | ACA Research

Tiffany_Conway

Tiffany Conway | AAAA

Presented by:

Ben Selwyn

Ben Selwyn | ACA Research,

Tiffany_Conway

Tiffany Conway | AAAA

MORE MUST SEE AUTO AFTERMARKET EXPO SEMINARS:

Five steps to workshop success

Thursday 7th April
2.15pm – 3.00pm

Presented by:
Rachael Evans | Workshop Whisperer

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The key to improving customer service in the auto repair industry

Thursday 7th April
3.30pm – 4.15pm

Presented by:
Rachael Evans | Workshop Whisperer

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How high performing workshops use data to boost performance

Friday 8th April
11.15am – 12.00pm
Presented by:
Ben Selwyn | ACA Research
Tiffany Conway | AAAA
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Our skills shortage: Attracting great staff and keeping them

Friday 8th April
12.30pm – 1.30pm

Presented by:

David Fraser | Capricorn
Adam Pay | mycar
Lesley Yates | AAAA
James Voortman | AADA

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Fair and open competition in the automotive industry

Friday 8th April
2.00pm – 2.45pm
Presented by:
Lesley Yates | AAAA
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The future of vehicle modifications

Friday 8th April
4.15pm – 5.00pm
Presented by:
Luke Truskinger | AIC
Lesley Yates | AAAA
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How to deal with the common legal issues that affect auto repair workshops

Saturday 9th April
10.15am – 11.00am

Presented by:
Emma Dalley | Industry Legal
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Why you haven’t had a decent holiday in years

Saturday 9th April
11.15am – 12.00pm

Presented by:
Michael Erwin | Leaderise
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Electric vehicle trends and opportunities

Saturday 9th April
12.30pm – 1.30pm

Stuart Charity | AAAA
Craig Ondarchie | MP
Gavin Cribb | Kangan Institute
Mike Carnemolla | The Garage Network

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How to use digital marketing to grow your business

Saturday 9th April
2.00pm – 2.45pm

Presented by:
Joseph Wheeler | AusGarage
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DEMONSTRATING AUSTRALIA’S MANDATORY DATA SHARING RELEASE MODEL

Session 1:
Friday 8th April
12.15pm – 12.45pm

Session 2:
Saturday 9th April
2.00pm – 2.30pm

Presented by:
Donny Seyfer | NASTF

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2024 SPONSORS

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Australian auto aftermarket expo?

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Please note you must be registered for the Expo in order to register for the seminar series. By selecting ‘No’ you will be redirected to registration.

Ben Selwyn

Ben Selwyn

ACA Research

Ben is a highly experienced research analyst, who has spent the past 15 years advising clients in automotive, telecommunications, financial services, technology and the public sector. He leads the ACA Research automotive practice in providing strategic insights to leading aftermarket suppliers, and works closely with the AAAA on its market intelligence program. Ben is an expert at working with big data and making it relevant to day-to-day business decision making. He is highly valued for his analysis of trend data and his ability to predict future trends and how the industry should respond to these trends.

Tiffany_Conway

Tiffany Conway

AAAA

Tiffany is the Head of Membership & Marketing at the Australian Automotive Aftermarket Association. She is a marketing professional with over 20 years’ experience across a range of industries. She has spent most of her career working with professional and industry associations, where building and engaging with communities has been key to success. She has significant experience working with the full suite of marketing disciplines, and sees the effective inclusion of all things digital as an essential element to attracting, converting and keeping valued customers.

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